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After the job was done, I ask to pay immediately and was told to wait for the bill in the mail. So decided to pay in person. The receptionist handed me a bill for $ 526.70 I was shock to learn that… Read more After the job was done, I ask to pay immediately and was told to wait for the bill in the mail. So decided to pay in person. The receptionist handed me a bill for $ 526.70 I was shock to learn that they charged me $ 115.00/hr but had quoted me $ 75.00 plus $ 80.00 for service call over the phone. The employees showed up at 3:00 pm and left at 5:30 pm. ( 2 1\2 h ) I was also charged another half hour plus $ 35.00 for turning the top braquet. You would think it would be included in the labor.
Company response:
Maurice,Sorry for your expierience and would like to take a moment of your time to explain our billing System.
We charge 75.00 per hour for lead installer and 115.00 per hour for lead (...)
Great Service & Staff
Allison’s is a wonderful company to do business with. Plenty of options and very welcoming & professional staff, I’d recommend Allison’s in a heartbeat!
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Standard+ Garage DoorAllison's Manufacturing review
Great service, professional, great installation
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Acadia 138 Garage DoorExperience
Excellent company to deal with.
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Regal N24C Garage Doornew door
great experience. great communication
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Standard+ Garage DoorGarage door
Very good service